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CASE STUDY

Northwest Grains Intl.

Reaps the rewards of all-in ocean cargo rates

The Challenge

Based in Minnesota, USA, Northwest Grains International is a heartland success story. The company has a comprehensive worldwide network of suppliers through partnerships all over the globe.  They ship to many different countries from several different origins with a variety of carriers and it becomes very dynamic to stay on top of everything. In the end, auditing invoices for accuracy, is frequently a time-consuming puzzle because of changing rates, surcharges, and free-time clauses. For Northwest Grains, managing ocean freight rates can be more challenging than reading the commodity grain markets.

The NYSHEX Solution

NYSHEX makes this aspect of ocean freight buying simple. NYSHEX takes the complexity out of freight rate management. Northwest Grain can see an offer immediately on the exchange and know that offer is all-inclusive; no surcharges no surprises. In addition to being simpler, NYSHEX Forward contracts also provide the benefit of enforceability. If carriers don’t deliver as contracted, they pay Northwest a penalty. This certainty is a welcome feature to them because every delay in their supply chain impacts vendors and customers on the other end.

"Our customers overseas are an obvious part of everything we do, but the vendors we use and their livelihoods depend on our performance and ability to tie everything together," stated Jon Miller, Director Export Division.

Northwest Grains' Results

In addition to the time savings resulting from 100% invoice accuracy, NYSHEX Forward contracts also offer Northwest the benefit of enforceability. If carriers don’t deliver as contracted, they pay Northwest a penalty. This new certainty is a welcome feature to them because every delay in their supply chain impacts their customers overseas as well as their vendors whose livelihoods depend on Northwest’s performance and ability to tie everything together. 

Miller added, “It’s likely that everyone in the shipping industry would say that they have been impacted by a canceled booking, no containers, blanked sailing, or the surprise surcharge. NYSHEX practically eliminates those impacts and others.”

NYSHEX
NYSHEX is the only option that delivers guarantees and simplifies the ocean freight contracting and buying process. I can’t imagine that there is any business that wouldn’t receive a benefit from membership in NYSHEX.
Jon Miller
Director Export Division

Takeaways

Top Takeaways

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Invoice accuracy eliminates auditing for considerable time savings

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Enforceable contracts add reliability to supply chains

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Digital contracting simplifies the buying process

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